Every event suite and invitation is custom designed and unique to each client. A lot of time, work, thought, and care goes into creating each piece of beautiful stationery. Due to this, A. Louise D.C. does not issue refunds on any custom work OR materials purchased to complete a project. If A. Louise D.C. is only printing your design, the refund will be 50% of the print fee; the costs incurred for materials purchased for the project are non-refundable.
If a cancellation is made within 48 hours of an agreement being signed, the client may receive a full refund of the deposit paid. After that 48 hour period, all paid funds are non refundable. If a design proof is completely rejected, a new one will be designed at an additional cost of $250. Once a proof is approved for press, the final payment is due within 10 business days of the approval date. If the final payment is not made within 10 business days of the approval, the project will be determined canceled and all fees that have been paid to this point will be non refundable.
As A. Louise D.C. will do everything in our power to ensure general grammatical & spelling errors are corrected; please make sure to proof read and check for any style changes or spelling and grammatical errors with each revision. A. Louise D.C. is NOT responsible for any typos or errors once the design has been approved for print. Please note that the colors seen on the computer screen may vary from the colors of the actual inks due to color calibration.
Once a proof is approved for print, a final proof is sent via e-mail in PDF format. We must receive a written “approval” in the form of a signature or email before a file will be sent to the press. (An email stating that the design is approved is also acceptable).
At this time the final payment of the remaining 50% is now due before your artwork will go to press. If payment is not received within 10 business days A. Louise D.C. will determine that this project has been canceled and an invoice with all fees incurred will be sent. All payments made up to this point will become non-refundable.
©A. Louise D.C. 2024. All Rights Reserved.
